Prologue is the future of conversation design.
Conversation is the new interface, and a new class of workers — conversational designers — have emerged.
Their past lives: product managers, customer success managers, engineering managers, sales… Non-technical individuals who want to turn their product into a conversational AI for their customers to talk to and learn from.
Prologue is their transition into conversational AI. We are designed for complex companies with deep domain knowledge on how things are run. We are bringing the technical expertise and are building for their values:
- Brand-faithful: their AI reflects the company's voice, UX, and vibe — built for long-term customer relationships, not one-off interactions.
- Safety & privacy guarantee: private by design, with data that never leaves your own infrastructure; adheres to domain-specific regulation (COPPA, HIPAA, SOC2, etc.).
- Multiplayer testing & evals: while LLM judges have their place, many of these companies are restructuring their teams so that non-technical teams (like CX or sales) are testing & tuning their answers.
This is not customer support; this is a product experience. This is an AI that deeply understands their product and customers, and can do things like:
- Educate them on why air quality controls are important and how to best optimize their setup for lowest regulatory costs.
- Understand an elderly person's health situation and call an Uber for them.
- Chat about their hormonal health data and how to best change their lifestyle based on it.
We are a team of conversational AI builders who have made AI tutors, matchmakers, and recruiters. We've built experiences where customers have spent over 4 hours continuously talking to our AI. We know how to build human warmth into machines.
If this sounds interesting to you, please reach out to us. We'd love to hear from you: anna@useprologue.com.